A car service is not a taxi you flag down, and not an app that decides your fare after the fact. You book it ahead, you know which vehicle is coming, and you know what it costs before you get in. In a city where a Charles de Gaulle run can take thirty-five minutes at six in the morning and ninety at five in the afternoon, that distinction is the whole point: with a metered fare, the traffic is your problem; with a fixed quote, it is ours.
Drivigo operates across Paris and the Île-de-France, from the three airports to business districts, hotels and private addresses. Every journey is driven by a professional chauffeur holding the French VTC licence, in a vehicle you selected rather than whichever car happened to be closest.
The figure quoted at booking is the figure you pay. It includes motorway tolls, the chauffeur's waiting time, and the time actually spent in traffic. It does not move at peak hours, on public holidays, on New Year's Eve, or during a transport strike, which is precisely when ride-hailing multipliers do the most damage.
Nothing is added at the end of the journey. If a plan changes mid-route and the trip becomes materially longer, we agree the revision with you before continuing, not afterwards.
For one to three passengers, the Mercedes E-Class and the BMW 5 Series are the standard choice: quiet, unremarkable from the outside, comfortable over distance. For occasions that call for more presence, the Mercedes S-Class and BMW 7 Series are available.
Groups travel in the Mercedes V-Class, which seats up to seven with luggage. It is the sensible answer when a family or a delegation would otherwise be split across two sedans and lose sight of each other in Paris traffic — and the only one that keeps genuine boot space at full occupancy.
Your chauffeur monitors the flight number and waits in the arrivals hall with a name board. A delayed landing does not cost you the booking, and there is no queue at the rank. This is the most common reason clients move away from ride-hailing: an aircraft that lands two hours late is routine, and an app booking does not survive it.
Meetings rarely end on schedule. Hourly hire keeps the same car and the same chauffeur with you between appointments, so documents and coats stay in the vehicle and no one waits on a pavement in the rain looking at a phone.
Dinners, opera, receptions: a pre-agreed return time removes the part of the evening usually spent trying to find a car. For visitors, we also run private evening tours of Paris.
Versailles, Giverny, the Champagne vineyards and Disneyland are all comfortable day trips by road. See our Disneyland Paris transfers and our private Versailles tour.
All twenty arrondissements of Paris, plus Paris-Charles de Gaulle (CDG), Paris-Orly (ORY), Beauvais-Tillé (BVA) and the business aviation terminals at Le Bourget. We also serve La Défense, Roissypôle, Marne-la-Vallée and Versailles, and undertake long-distance journeys to other French cities and to neighbouring countries.
Send us the pickup address, the destination or the number of hours required, the date and time, the number of passengers and the amount of luggage. We confirm the vehicle class and the total price. On the day, you receive the chauffeur's name, telephone number and registration plate before pickup.
Payment is by card, online or on board. An invoice is issued for company accounts.
| Car service | Taxi | Ride-hailing app | |
|---|---|---|---|
| Price | Fixed, agreed before departure | Metered | Variable, surge at peak |
| Vehicle | Class chosen by you | Whatever is at the rank | Allocated by the app |
| Booking | In advance, confirmed | On the spot | Minutes ahead |
| Flight tracking | Yes, included | No | No |
| Best for | Planned journeys, groups, business | Short unplanned trips | Short trips off-peak |
« Car service », « chauffeur service » and private driver describe the same thing here: a professional driver, a car you selected, and a price fixed in advance. The vocabulary changes with where you grew up — Americans tend to say car service, the British say chauffeur, and most of our international clients simply write « we need a private driver in Paris ».
The service does not stop at the Périphérique. A private driver in Paris, France also means the long-distance work most local firms decline: Reims and the Champagne houses, the Loire châteaux, Normandy and the landing beaches, Deauville, and onward to Brussels, Geneva or Milan. The same chauffeur stays with you for the whole journey — no relay, no change of car at a regional border.
A luxury car service in Paris is not simply a more expensive fare. What you are paying for is what happens around the driving: the chauffeur who has already checked the access rules of your hotel's courtyard, who knows the delivery entrance at the Ritz is not where you should be dropped, who waits without being asked and does not fill the silence with conversation.
Concretely, that means the Mercedes S-Class or BMW 7 Series rather than the standard sedan, a chauffeur briefed on your itinerary before the day starts, and discretion as the default — no branding on the car, no questions about who you are meeting.
For a stay of several days, the same chauffeur can be assigned throughout. It is the arrangement families and business travellers settle into after the first trip: you stop explaining where you are going, the car is where you left it, and the driver already knows the school run, the office and the restaurant.
Most of our clients book their Paris chauffeur service weeks before they land, from New York, Chicago, Dubai or Singapore. That is the sensible way to do it: the vehicle class is confirmed, the price is agreed in your own currency terms, and nothing depends on finding a car at six in the morning at Roissy.
We quote by email, and the quote holds. There is no deposit taken months in advance and no cancellation fee if your plans change more than 24 hours before the pickup.
Do I tip? Tipping is not expected in France — service is included in the fare. A tip is welcome for an exceptional job, never required.
Are child seats available? Yes, at no extra charge, but they must be requested at booking: French law requires an approved seat up to 10 years old or 135 cm.
Can the chauffeur wait between stops? Yes. Hourly hire keeps the same car and chauffeur with you for the day, which suits a shopping itinerary or a series of meetings better than booking separate transfers.
What if my flight is delayed? The chauffeur tracks the flight number and adjusts. Waiting time after landing is included, so a two-hour delay does not cost you the booking.
Tell us the journey and we will confirm the vehicle and the price.
Planning a day outside Paris? See our private tour from Paris to Normandy.
Arriving soon? Read our comparison of every way to get from CDG into Paris, or our guide to tipping in Paris — service is included by law, so the amounts are smaller than visitors expect.